Egham, UK, 2nd February 2015 – Triometric, a leading provider of XML business intelligence to the hospitality and travel industry, today announced the appointment of Niazy Kioufi as Client Services Manager with responsibility for managing and delivering Triometric’s professional and client support services to its growing list of clients. Niazy will report to the CEO and be based at the company’s offices in Surrey.
As Triometric’s customer base continues to expand in numbers and diversity, Niazy’s appointment underlines Triometric’s ongoing commitment to long-term relationship management and building strategic partnerships with its customers. Niazy brings nearly 20 years’ experience in developing, delivering and supporting professional services to commercial clients for a variety of technology and eBusiness Services companies.
Commenting on Niazy’s appointment, Matthew Goulden, CEO of Triometric said: “Our customers remain at the very heart of our business and providing an excellent XML analytics platform and services which add real value to their operations is fundamental to our strategy. By creating this new role we will ensure that we continue to develop our services to meet our customer needs globally. Niazy’s extensive experience in customer focused roles and delivering professional services across a number of different industries makes him the ideal person for this new role.”
“I’m excited to be joining Triometric for its next period of growth,” says Niazy. “I’m looking forward to working closely with existing and new clients and helping the Triometric team build its position as the premier XML analytics platform for the online travel industry.”
Known as Triometric Web Services Analyzer, the platform monitors the performance of web services in real-time and translates raw XML data into operational and business intelligence reports covering a wide range of critical performance indicators for the online travel industry including search patterns, look-to-book ratios and inventory levels.
Triometric helps online travel companies meet the challenges and opportunities of today’s fragmented distribution landscape using XML analytics. Triometric technology is a powerful end-to-end web services monitoring and analytics platform that helps customers manage complex distribution dynamics by giving them deep insight into their search and booking traffic. This actionable intelligence enables travel companies including hotel wholesalers, online travel agencies, metasearch engines and hotels and airlines to improve their business performance by reducing costs and increasing revenue.
Triometric is a privately held company based in Surrey, United Kingdom. Customers include S7, Thomson Reuters, HSBC, Hotelbeds, GTA, Miki Travel and Bonotel.
Marketing Manager, Triometric
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