Graduate Oracle & AWS Application Support Engineer
Do you want to work with Big Data and some of the fastest growing online companies?
Triometric builds big data analytics and monitoring solutions for the online travel industry that work in real-time and at scale. Online travel is a growing industry and we pride ourselves in working collaboratively with some of the largest and fastest growing online companies in the Hotel and Airline sectors including Marriott, Hotelbeds and Farelogix.
Our platform monitors more than 3 billion searches and bookings per day for our clients. As the industry continues to grow, it is our mission for the Triometric analytics platform to be at the forefront of industry business intelligence, delivering our clients with deep insight into the vast quantities of data powering this sector. We now have an opening for a skilled software engineer to join our team.
Technical Support Services at Triometric
Due to our consistent growth, we are looking to hire a bright, talented and motivated Oracle & Amazon Web Services (AWS) Application Support Engineer to join our team and contribute to our business growth.
As a Support Engineer you will be joining our in-house Technical team to work on real-world projects for our Travel Industry and Enterprise clients.
A key component of the Triometric product is the Oracle database. In this role you will become familiar with Oracle database technology and in time highly proficient with it. This will be achieved through on the job learning and Oracle training programs (approximately annual) with a view to Oracle Certification.
Triometric Support Engineers are responsible for ensuring the continued satisfaction of our blue chip client base. The role involves working with and maintaining multi-terabyte Oracle 12c/11g databases, Amazon Web Services Cloud infrastructure and keeping high-throughput systems running 24/7.You will work closely with our customers and our development team in installing our product, carrying out maintenance and software upgrades, providing Oracle database and application support, ensuring the smooth running of systems, troubleshooting and fixing issues, as well as some internal system administration.
Our technical team members are highly valued and we have opportunities for increased responsibility and technical specialism as you progress with Triometric.
Required skills and experience
- BSc or MSc in Computer Science (or technical degree with Computer Science content) OR directly relevant experience
- Ability to trouble-shoot and diagnose technical software problems
- Knowledge of SQL and databases (ideally Oracle) OR in using Linux / UNIX systems OR in using large scale Cloud / AWS infrastructure
- Strong intellect, attention to detail and desire to improve systems and processes
- Graduate level written and oral English and good interpersonal skills
- Organised and able to manage and prioritise their own work
Desirable skills and experience
- Knowledge of computer networking and configuration
- Experience providing customer service and support
This position is based in Triometric's office in Egham, Surrey. Free parking is provided and the office is located within easy walking distance of the train station, with easy access to London Waterloo and Reading.
If you think you have the skills we are looking for, please send your CV and covering letter to email@example.com.
Join Our Team!
Equality and Diversity
Triometric is committed to equal opportunities and the promotion of diversity. We aim to be an Employer of Choice, characterised by recruitment and retention of highly talented people, who are committed to the success of the firm. Promoting and supporting diversity is a fundamental aspect of our policy, and will enable us to attract and retain the best people.
Two short videos showing how we help our hospitality and airline customers get valuable insights to be productive and competitive.